Shipping policy

Thank you for shopping with TINUSSHAIRPLACE.

Processing Time

All orders are processed within 1–5 business days after payment has been confirmed. Custom orders may require additional processing time, which will be communicated to you before shipment.

Shipping Within Nigeria

Delivery within Nigeria typically takes 2–7 business days, depending on your location and the courier service.

International Shipping

We ship worldwide. International delivery usually takes 5–14 business days, depending on the destination country and customs clearance.

Shipping Fees

Shipping costs are calculated at checkout based on your delivery location and the weight of your order.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or WhatsApp (where applicable) so you can monitor your shipment.

Customs & Import Duties

International customers are responsible for any customs duties, import taxes, or other fees required by their country.

Incorrect Shipping Address

Please ensure your shipping address is correct before placing your order. TINUSSHAIRPLACE is not responsible for delays or losses resulting from incorrect shipping information provided by the customer.

Delays

While we strive to deliver orders within the estimated timeframe, delays caused by couriers, customs, weather conditions, or other unforeseen circumstances are beyond our control.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact us within 48 hours of the expected delivery date at tinusshairplace002@gmail.com so we can assist you.